We want you to love your purchase! If you’re not completely satisfied, here’s how our return and refund process works for our blinds and sinks.

1. Eligibility for Returns

  • You may return eligible items within 14 days of delivery.

  • Products must be unused, undamaged, and in their original packaging.

  • Custom-sized or made-to-order blinds are non-returnable unless defective.

2. How to Start a Return

  • Email us at [insert email] with your order number and reason for return.

  • We will guide you through the return process.

  • Return shipping costs are the buyer’s responsibility unless the item is defective or incorrect.

3. Refund Process

  • Once your return is received and inspected, we will notify you.

  • Approved refunds will be issued to your original payment method within 7–10 business days.

4. Damaged or Defective Products

  • If your item arrives damaged or defective, please contact us within 48 hours of delivery.

  • Send clear photos of the damage to expedite resolution.

5. Exchanges

  • We currently do not offer direct exchanges. Please return the item and place a new order.

6. Contact Us

For any return-related inquiries, reach out to:
📧 Email: info@thehomegallery.mt
📞 Phone: +35677597221