This policy explains what personal data The Home Gallery ("we", "us") collects when you use this website or contact us, why we collect it and what your rights are under the EU General Data Protection Regulation (GDPR) and Maltese law.
Who we are
The Home Gallery, Shop 52, Triq il-Għadam, Żejtun ZBR 1104, Malta. Email info@thehomegallery.mt, phone +356 7759 7221. We are the controller of the personal data described here.
What we collect
- Enquiry details you send through our forms, email or WhatsApp: name, phone number, email, locality, address for a measurement visit, property type, window sizes, notes, and any photos, plans or competitor quotes you upload.
- Order details if you buy from us: what you ordered, measurements, delivery and installation address, and payment records.
- Technical data your browser sends automatically, such as IP address and device type, kept in server logs for security.
Why we use it
| Purpose | Legal basis |
|---|---|
| Replying to your enquiry, preparing a quote, booking a measurement | Steps taken at your request before a contract |
| Making, delivering and installing your order | Performance of a contract |
| Keeping invoices and accounting records | Legal obligation |
| Keeping the website secure | Legitimate interests |
We do not sell your data, and we don't send marketing unless you ask us to.
Who we share it with
Only with service providers who help us run the business, such as our email and website hosting providers and, where relevant, WhatsApp (Meta) when you choose to message us there. They may only use your data to provide their service to us.
If you accept advertising cookies, Google (Google Ireland Limited) receives information about your visit, such as the pages you view and your device and IP address, to measure our ads and show them to people who have visited. Without your consent this is limited to cookieless, non-personalised signals. See Google's privacy policy.
If you accept advertising cookies and send us a quote request, we also share it with Meta Platforms Ireland Limited (Facebook and Instagram) through the Meta Pixel and Conversions API, so we can measure which ads bring enquiries. Your email, phone number, name and locality are converted into an irreversible code (hashed) on our server before they are sent. See Meta's privacy policy.
If we use a customer-relationship tool (CRM) or WhatsApp messaging service to reply to enquiries, your request is stored there too, only to answer you and arrange your measurement.
How long we keep it
Enquiries that don't turn into an order are deleted within 24 months. Order and invoice records are kept for as long as Maltese tax and accounting law requires.
Your rights
You can ask to access, correct or delete your data, to restrict or object to how we use it, and to receive a copy in a portable format. Email info@thehomegallery.mt. If you're not happy with our answer you can complain to the Information and Data Protection Commissioner (IDPC) in Malta.
Cookies
See our cookie policy.
Changes
We'll update this page if anything changes. The date at the top shows the latest version.